Did you purchase Guitar Hero Live in the United States within the past calendar year? If so, Activision is offering you a refund on the game. The program is voluntary, but after you hear the reasoning, you’ll probably be reading the info below and searching for some receipts. The game had a pretty decent library of songs to work with, that is until Activision stopped supporting the game in December 2018, closing down GHTV mode, and revoking most of the library’s music cutting it down from 500 songs all the way to 42. This outraged a ton of players, who were still actively playing the game, forcing the company to issue the refund as a response. You can find the refund form here.
Activision is offering a voluntary refund program for customers who bought the Guitar Hero Live gaming system on or after December 1, 2017, in the United States. Customers may qualify for a refund if:
- They purchased Guitar Hero Live in the United States during the period starting December 1, 2017 and ending on January 1, 2019;
- They submit a completed Claim Form by the deadline of May 1, 2019; and
- Their purchase of Guitar Hero Live since December 2017 can be confirmed by Activision
Customers with a receipt: Submitting a purchase receipt with the Claim Form is the surest way to receive a full refund (up to MSRP).
Customers with a credit card statement: Customers without a receipt may submit a Claim Form with a credit card statement hiding or removing all information except their name, the date of purchase, name of store, and charge associated with purchase of Guitar Hero Live.
Customers without a receipt or credit card statement: Customers without a receipt or credit card statement may still submit a completed Claim Form, and Activision will attempt to verify eligibility.