We have covered Dale Lazarov‘s struggles to see his gay adult comic books distributed digitally in the past. While the quality of the work has never been an issue, the content has. Again and again and again. Whether ComiXology or Gumroad or Ribbon.
Well, now online merchant facilitator Selz.com have joined the list, despite, it seems, giving Dale Lazarov a guarantee that if this kind of thing happened, they would take steps to stop it.
I just wanted to reach out personally because we have some bad news about going ahead with you as a seller with us. We’ve just (today) found out that we are in big trouble with our banking partner if we continue to offer our services to sellers of adult materials, and unfortunately this will mean that we will need to close your account. Basically this sucks – there’s no good way to say it, and I personally feel terrible about it because I know that there are hardly any options out there for sellers like you which seems unfair, seriously old fashioned and shortsighted.
As much as we wish we could keep you on, we simply can’t as doing so would mean that we are operating outside the (severely conservative) terms of our payment partner and we just cannot do that. We’ve tried to think of every possible way to keep on sellers from your genre but at the moment we don’t have any options that don’t put us in breach of contract to partners to whose rules we need to comply. Our whole team is really disappointed that this is the way it has to be but the ‘big guys’ give us no choice.
Going forward you’ll be paid out as normal this week and next, but starting in about half an hour our system will start to lock down adult accounts which means that your products won’t be available for sale through us.
Again, I’m really sorry about this – you’ve been a really valued user of ours, given us so much awesome feedback and while we’ve had our ups and down we’ve had a lot of fun communicating with you over the past year and a half.
All the best,
He sent the following open reply…
Dear Melissa Whidaya and Martin Rushe:
Let me remind you of the promise you made me on November 2013:
I’ve been following your conversation with Melissa, our Community Manager.
I have personally reviewed your work and can say that Selz as a company and I as an individual, have no problem whatsoever with it. You are clearly a very talented and respected artist and precisely the kind of well regarded creator we welcome.
To date, we have had no interference from our credit card processor being proscriptive as to whom we provide service. I understand you have experienced significant problems in the past with providers disrupting your business and reneging on commitments.
I can’t give you a guarantees that our credit card processor won’t, at some time in the future and for some reason presently unbeknown to us, start attempting to dictate what we can and can’t sell. If they do that, and our enterprise entire is threatened by it, we will of course be in a difficult situation.
But I can guarantee that if our credit card processor seeks to dictate to us, and their direction is contrary to our support of you and your products as they presently stand, we will be seeking a new credit card processor. Other than by way of the law, we’re not in the business of being told what is and is not acceptable for us to deal in and for adults to enjoy.
Besides this, the only guarantees I can give you are for honesty, transparency and open communication.
I understand this is an important decision for you and your business. If you have any more questions for myself or Melissa we welcome them.
Let me repeat this quote: “But I can guarantee that if our credit card processor seeks to dictate to us, and their direction is contrary to our support of you and your products as they presently stand, we will be seeking a new credit card processor. Other than by way of the law, we’re not in the business of being told what is and is not acceptable for us to deal in and for adults to enjoy. “
Please honor your agreement.
And credit card processors want to take this one on?