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Diamond Comic Distributors Says Goodbye To Its Toll-Free Number

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8xxDiamond Comic Distributors has announced that it is to discontinue its toll-free 800 number for retailers, a service that has existed for many years. But demands have changed, it seems. Diamond have told comic stores,

The number is being discontinued due to the many online and email resources now available to facilitate communication between Diamond's Home Office and its customers and vendors," said Diamond Vice President of Retailer Services Chris Powell. "Additionally, many retailers no longer pay long-distance fees as part of their business or cellular telephone plans, so we anticipate that eliminating the toll-free number will create little or no disruption for our customers."

To assist with the transition, callers to the toll-free number will hear a recording that reminds them of the number's cessation beginning August 1, and will direct them to call Retailer Services at XXX-XXX-XXX.

I was going to call Diamond to ask for any further comment, but I couldn't afford to.

Thanks to comics2read in the comments…

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Rich JohnstonAbout Rich Johnston

Founder of Bleeding Cool. The longest-serving digital news reporter in the world, since 1992. Author of The Flying Friar, Holed Up, The Avengefuls, Doctor Who: Room With A Deja Vu, The Many Murders Of Miss Cranbourne, Chase Variant. Lives in South-West London, works from Blacks on Dean Street, shops at Piranha Comics. Father of two. Political cartoonist.
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